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ponislot Privacy Policy: What We Collect and Why

At ponislot, your personal data is handled with a clear purpose — we collect only what is needed to run your account, process payments through DANA, OVO, GoPay…

Data collected only for account and payment useDANA, OVO, GoPay and QRIS transaction recordsRight to access, correct or delete your dataRetention periods clearly definedContact path open 24 hours
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PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy Rights

If you have a question about your data, want to correct inaccurate account details, or need to request deletion, our support team is available around the clock. You can reach us through live chat directly from the account page, by email at our dedicated privacy address, or through our Telegram channel for faster responses. We aim to acknowledge privacy requests within 24 hours and resolve them within five business days, where local law permits.

Team online

Live Chat

Access live chat from your account page at any time. Our agents handle data access and correction requests directly, with no queue transfer needed for privacy questions.

Email Support

Send your privacy request to our support email. Include your registered phone number so we can locate your account record and respond within five business days.

Telegram Channel

Our Telegram support channel is monitored 24 hours a day. It is the fastest path for account-linked privacy questions, including wallet data and session history queries.

HOW WE HANDLE YOUR ACCOUNT

Six Ways We Protect Your Data at ponislot

Protecting the data tied to your account is part of how we run the platform day to day — from the moment you verify your phone number to every QRIS or OVO…

Phone Verification Before Access

Your account is locked behind phone verification. We send a one-time code to your registered number each session to confirm it is you before the lobby or cashier page loads.

Payment Data Isolation

DANA, OVO, GoPay and QRIS transaction records are stored separately from your browsing and session data. Only the cashier system reads payment identifiers — no other part of the platform can access them.

Cookie Use Disclosed

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is navigated. You can clear cookies from your browser settings at any time; this will end your active session.

Data Retention by Purpose

Account registration data is held while your account remains active. Payment records are kept for the period required under applicable financial rules, which depends on local law and the payment rail used.

Third-Party Data Sharing

We do not sell or rent your personal data. We share only the minimum necessary with payment processors such as QRIS infrastructure partners and bank transfer gateways, solely to complete your transaction.

Data Correction and Deletion Requests

You can request correction of any inaccurate detail — including your email or linked wallet — through live chat. Deletion requests for accounts in Makassar, Denpasar or anywhere in Indonesia are handled within five business days, where local law permits.

Your Privacy Policy Questions About ponislot

The questions below cover what we get asked most about how we handle personal data, what rights you hold, and how to act on them. If your question is not listed, reach us through live chat or email and we will respond within one business day.

We collect your phone number, email address, and the wallet or bank account you use for deposits — such as DANA, OVO, GoPay, QRIS or a virtual account through BCA or Mandiri. We also log device type and login timestamps for security purposes.

We share data only with payment processors required to complete your transaction — for example QRIS gateway partners or bank transfer handlers. We do not sell your information to advertisers or data brokers.

Payment records — including DANA, OVO and GoPay transaction logs — are retained for the period required under applicable financial regulations. The exact duration depends on local law and the payment method used.

Open a live chat from your account page or email our support team with your registered phone number. We will compile and send your data summary within five business days, where local law permits.

Yes. Submit a deletion request through live chat or email. We will remove your account data within five business days. Some payment records may be retained longer if retention is required by applicable financial rules — this depends on local law.

We use session cookies to maintain your login and analytics cookies to see how the lobby is used. You can clear or block cookies in your browser settings at any time; doing so will end your active session and may affect wallet status display.

Phone verification is required before your account or cashier page loads. Session data is monitored for unusual login patterns. If an unexpected access attempt is detected, your account is flagged and you receive a notification to the registered phone number.

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